SERVICES INCLUDED IN CARE RATE
LAUNDRY: All clothing and other personal belongings that are laundered at our facility must be wash and wear, and identified with an approved waterproof label. Rest Haven will affix clothing labels as required, and charge the resident’s trust account. All additional items brought into the Lodge are to be given to the laundry person for labelling prior to being taken to the resident’s room.
The Lodge cannot take responsibility for items lost or damaged during laundering such as with shrinkable items.
ON-SITE SERVICES AVAILABLE AT ADDITIONAL COST TO RESIDENT
CABLE TV: Individual cable can be set up by directly contacting a supplier of choice to set up a cable package to suit the required needs.
COMPANION SERVICES: Referral to independent service providers is available. See Private Services Contact List for more information. Companion: Cathy Laundy 250-885-9281
DENTAL CARE: Services are provided by a mobile dentist and hygeniest. See Private Services Contact List for more information.
EQUIPMENT: Wheelchairs and walkers may be leased from the Lodge depending on availability. Maintenance and sanitation services for resident owned equipment is available.
FOOT CARE: An independent podiatrist or foot care nurse provide services every two months. See Private Services Contact List for more information.
HAIRDRESSER: Weekly hair care services are available on designated days. Charges are paid from the resident's trust account.
INTERNET AND EMAIL: The resident or their representative can arrange computer services with the service provider of their choice.
NEWSPAPER: The resident or their representative can arrange a pre-paid subscription with the Times Colonist by calling 250-382-2255.
PHYSIOTHERAPY: An independent physiotherapist is available upon request. See Private Services Contact List for more information.
TELEPHONE: The resident or their representative can arrange telephone service with Telus by calling 250-310-2255. Other service providers cannot be accommodated at this time.
TRANSPORTION: Transportation options are shown on the Private Services Contact List.